Wednesday, November 13, 2013

Can Social Media Create “Real” Social Change?



Recently I posted a YouTube video entitled “Making the Impossible Possible” wherein I expressed a strong optimism about the ability of social media technology to reach out and affect real change in the world. 

I would like to attempt to revisit that discussion using additional context from the article “Small Change: Why the Revolution will not be Tweeted” (Gladwell, 2010)

After reflecting on Malcolm Gladwell’s article, I realize that perhaps my assertions were a little bit one-sided. Having never been a part of any “real” revolution, my thoughts on social media’s role in activism are influenced by a very limited set of information sources, none of which are personal experience. 

So far, my humanitarian deeds have been limited to a few high-school abortion protests, some Christian leadership retreats and the occasional donation through Goodwill or at a Walmart checkout counter. I help the people around me and try to give time to people when they need it. Sure I’m making progress. But, in reality, not one of these utilizes social media channels to get the job done.

I “like” posts related to causes that I feel connected to. I am a Pitbull lover. I have 3 in my family and all of them are sweeter than any other breed of dog I’ve met. I don’t understand why people fear them so much and why a breed specific ban is in place against them. Whenever I see a post in support of banning the Pitbull ban, I almost always click the like button at least and sometime I share it. I know that because I clicked like there is a chance that some of the 200 something connections on my friends list will see it and maybe they will share it. I know that it might create buzz about the topic. But, when I really think about it, it usually doesn’t result in “real social change”. 

Clicking a small link on a busy Facebook page in hopes that somebody else might see it on their busy page, at best, will probably result in them doing the same. By the same token, there is always the off chance that one of those people might be looking for a pet and – seeing that post – decides to adopt a Pitbull, saving its life.

The way that the average person normally uses social media is probably not going to lead to a revolution. We have seen seeming exceptions to this rule, when somebody starts something huge using the power of a tweet. However, they are probably not what you might think of as “average people”, but are in actuality extraordinary revolutionaries and organizations. For example, the #Occupy movements which took off in late 2011 and throughout 2012 and still continue – though on a lesser scale – to the present day. (See this Wikipedia article for more on the occupy movement.)

Social media is nothing more than a new vehicle which can be used to communicate in new ways and with fewer boundaries. Like a car, truck, train or plane, some of these social media sites have more potential momentum than others, but all of them stand still without somebody piloting.

So, yes, I think social media has the potential to help assist people in bringing about real social change. However, I think that large scale social change is still fueled by the people behind the scenes as it always has been. Social media sites provide new ways to communicate. It is up to the activist individuals and organizations to harness those communication tools and to put them to use to create change.

(See: http://www.newyorker.com/reporting/2010/10/04/101004fa_fact_gladwell)